Beyond College Degrees: Crafting a Career as a Field Service Technician

In today's highly competitive job market, the value of a college degree is often emphasized as essential for career success. However, many individuals carve out successful careers without pursuing higher education. One such career path is that of a Field Service Technician.

What is a Field Service Technician with Morrison?

A Field Service Technician travels locally in a company van to repair various products, primarily forklifts. They excel in customer relations, teamwork, and independent work, using technology like laptops and tablets. Day to day duties include diagnosing and repairing equipment, communicating effectively with customers, completing work orders promptly, coordinating with departments, maintaining the van, and adhering to safety protocols.

The Journey Begins: Gaining Relevant Skills and Knowledge

1. High School Education

While a college degree isn't a prerequisite, a high school diploma or equivalent is typically required. High school courses in mathematics, science, and technical subjects can provide a solid foundation for a career as a Field Service Technician.

2. Technical Training and Certifications

Numerous Field Service Technicians enroll in technical training programs provided by vocational schools, community colleges, or industry organizations, covering a wide array of topics including electronics, mechanical systems, computer networking, and troubleshooting techniques. Acquiring relevant certifications, such as those offered by CompTIA or equipment manufacturers, can significantly bolster job prospects and credibility. Morrison offers full-time Apprentice Service Technician positions across various branches, with a Monday-Friday schedule, first shift, totaling 40 hours weekly with potential for overtime. This role involves servicing a diverse range of equipment, including forklifts, scissor lifts, boom lifts, floor cleaning equipment, and more. While many technician positions necessitate a substantial investment in tools, Morrison's "Tools for Technicians" program provides a comprehensive tool set at no additional cost. After 18 months with Morrison, these tools become the technician's permanent possession.

3. Hands-on Experience

Hands-on experience is invaluable in this field. Entry-level positions, such as apprentice or technician assistant roles, allow individuals to gain practical experience under the guidance of experienced technicians. This hands-on experience provides exposure to different types of equipment and real-world problem-solving scenarios.

Advancing in the Field

1. Continuous Learning

Technology is constantly evolving, so Field Service Technicians must stay updated with the latest advancements in their industry. This may involve attending workshops, seminars, or online courses to learn about new equipment, tools, and techniques.

2. Specialization

As Field Service Technicians gain experience, they may choose to specialize in specific types of equipment or industries. Specialization can lead to higher earning potential and increased demand for their expertise.

3. Building Professional Relationships

Networking within the industry can open doors to new opportunities. Maintaining positive relationships with customers, colleagues, and industry professionals can lead to referrals, job offers, and valuable insights into the field.

Overcoming Challenges

1. Lack of Formal Education

While not having a college degree may present challenges, it's not an insurmountable barrier to success. Demonstrating relevant skills, certifications, and hands-on experience can often outweigh the need for a degree.

2. Adaptability

Field Service Technicians often encounter unpredictable situations that require quick thinking and problem-solving skills. Being adaptable and resourceful is essential for success in this role.

3. Physical Demands

Some positions may involve physical labor, such as lifting heavy equipment or working in confined spaces. Maintaining physical fitness and following safety protocols are crucial for avoiding injuries on the job.

Unconventional Success: Field Service Technician Journey

The journey of a Field Service Technician without a college degree is one of continuous learning, hands-on experience, and dedication to mastering technical skills. While the path may have its challenges, it offers rewarding opportunities for individuals passionate about technology and problem-solving. By gaining relevant skills, certifications, and experience, aspiring technicians can embark on a fulfilling career helping businesses and customers maintain essential equipment and infrastructure.

Morrison - A Great Place to Work

Morrison is known for its expertise in material handling and its commitment to employees. At Morrison you join a family of material handling professionals that includes sales representatives, managers, engineers, field service technicians, administrative staff, and customer service representatives.

Morrison strives to help customers make the most of industry advancements, so we keep up with the latest technologies and thoroughly train our employees.

To explore employment opportunities at Morrison, visit Gearhead Careers.